Customer Service

Your and your dog's satisfaction is guaranteed. Always.

If your Uncle Ulrick's products are anything less than the best, we will exchange your product or return them for a full refund.

Simply complete the form below and one of the Uncle Ulrick's team members will assist you with through the process.

If you would like to speak directly to a member of our customer service team, please contact us at 513-874-5383 during regular business hours (EST) or leave a voicemail for someone to return your call.

You always reach us via email at

Product Return/Exchange Form

Fill out my online form.

We accept these payment methods:

Amex Discover Mastercard Paypal Visa